Our Service
01223 811160
We at Freed Fencing Cambridge pride ourselves on consistently providing outstanding levels of service which we believe is instrumental in contributing to our impressive referral rate.
By inviting us into your home or garden, whether for an initial quotation or a confirmed installation, we recognise that you are displaying a high degree of trust in us, and we respect this at all times.
You can be sure that we will be friendly and courteous at all times, keep our appointments, and never pressurise you into a purchase decision.
We are also respectful of your privacy. Rest assured we will never share your personal details with other organisations, and you do not have to tick a box to ensure you don't receive marketing literature from "other carefully vetted companies who have products which may be of interest"!!
Furthermore we will never commit to a project unless 100% confident that the finished system will be a credit to you and ourselves. If Colourfence is not right for you or your garden environment we will have no hesitation in explaining this, and will be happy to advise on alternative solutions on request.
We are fully insured and all our employees and representatives have undertaken a LANTRA approved Health and Safety education course.
Details of reference sites and previously satisfied clients can be provided on request.
As part of our commitment to quality and service improvement we periodically send questionnaires to all of our clients asking for feedback on their experience. In the last quarter 95% of respondents rated our service as good or excellent.
For added peace of mind, remember, we offer a ten year guarantee against material deterioration and two years on fitting.